We have had numerous reports, mainly from the Cape Provinces, that email isn't working. Upon investigation, we have learned that some ISP's have reported problems on their ADSL networks on the 17th November 2014. The problem still persist and we don't have an ETA for when these ISP's will have their networks fixed. Please contact your ISP for more information if you are experencing problems with email, or accessing the cPanel.

Some clients in the Western Cape, using Wifi services are also affected. 

We haven't received any such notices from clients using Neotel or 3G.


Without criticizing any ISP, the problem seems nation-wide.
 
The following ISP's have posted from notices on their websites:
http://www.hetzner.co.za/helpcentre/index.php/network-notices/details/4673
http://www.rsaweb.co.za/support/net-notices/
https://www.afrihost.com/site/network_status?src=website_nav#tabs
https://www.axxess.co.za/networkstatus

Please contact your ISP to find out if they have a status update on the problem.

Thursday, November 20, 2014





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